Projects

Upret-AI-N

GenAI self-serve analytics tool — 240 hrs saved, 32 users in 4 weeks

IC Owner & DeveloperQ3 2024

SSA Concessions Entitlement

10M contact reduction identified across 103M IN Stores contacts

Concessions SME & Lead AnalystQ4 2024 – Q1 2025

CAP Auto-Routing Improvements

1200bps routing improvement, INR 250M savings via A/B experiments

Analytics LeadQ2 – Q4 2023

LMI Automation Pipeline

Python automation: 57% → 5% data loss, INR 374M savings

IC Owner & DeveloperQ1 2023

Non-Ops Controllable Funnel

30+ signal pipeline correcting 3800 DPMO for 1.0M customers

Lead AnalystQ2 – Q3 2024

POA Automation Engine

WW-IN first POA automation — 73% TAT reduction, 1.86M customers

Lead Analyst & ArchitectQ4 2024 – Q1 2025