Projects

DPMO Dashboard

Real-time quality metrics dashboard for fulfillment ops

Product Owner & DeveloperJan 2025 – Mar 2025

ETLM+ Userscript

Browser extension enhancing internal ops tooling

DeveloperNov 2024 – Ongoing

Concessions Deep Dive

Analytical framework for customer concession reduction

Analytics LeadSep 2024 – Dec 2024